What documents 07 erek requires for KYC verification
Accepted government IDs include:
- Indonesian national ID card (KTP)
- Passport (Indonesian or foreign)
- Driver's license (SIM)
- Military ID or other government-issued credential
For address proof, we accept:
- Utility bill (electricity, water, gas) dated within the last 3 months
- Bank statement dated within the last 3 months
- Rental agreement or property deed
- Government-issued address confirmation letter
Your ID must be clear, legible, and not expired. If your ID expired more than 6 months ago, we may request a newer document. For address proof, the document must show your full name and current address. If you recently moved to Jakarta, Surabaya, Bandung, or Medan, use a recent utility bill or bank statement from your new address.
All documents must be in colour (not black and white) and must show all four corners of the document. Blurry, cropped, or partially obscured documents will be rejected, and you'll be asked to resubmit. On 07 erek, you can upload documents multiple times until they meet our standards.
How to submit documents on 07 erek
After you create your 07 erek account and log in, navigate to the Account Settings or Verification section. You'll see a form asking for your personal details (full name, date of birth, address). Fill in these fields carefully—they must match your ID exactly.
Name and address must match your documents
If your 07 erek account name differs from your ID, verification will fail. Double-check spelling, middle names, and address details before submitting.
Next, you'll upload your ID. Click the upload button, select a photo or scan of your ID from your device, and confirm. The system accepts JPG, PNG, and PDF formats. File size must be under 5 MB. Once uploaded, you'll see a preview—verify it's clear and complete before moving to the next step.
Then upload your address proof using the same process. After both documents are submitted, click "Submit for Verification." Our system will process your submission and send you an email or in-app notification with the result.
Verification timeline and status updates
On 07 erek, most KYC verifications are completed within 1 to 24 hours. During peak periods (such as around Idul Fitri, Idul Adha, or Imlek holidays), processing may take longer. You can check your verification status anytime by logging into your 07 erek account and viewing your profile or account settings.
- Pending
- Your documents have been submitted and are awaiting review by our verification team.
- Approved
- Your identity and address have been verified. Your account is now fully active for deposits and withdrawals.
- Rejected
- Your documents did not meet our standards. You'll receive an email explaining why and can resubmit corrected documents.
- Under Review
- Your documents are being manually reviewed by our team, typically due to unclear images or minor discrepancies.
If your verification is approved, you'll receive a confirmation email and an in-app notification. Your account will be unlocked immediately, and you can deposit funds using QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or virtual accounts from mobile banking, local payment, online payment, and e-wallet.
What to do if your verification is rejected
If your KYC submission is rejected on 07 erek, the rejection email will specify the reason. Common reasons include:
- ID image is blurry, cropped, or missing corners
- Address proof is outdated (older than 3 months)
- Name on your account does not match your ID exactly
- Address on your account does not match your address proof
- Document is in black and white instead of colour
To resubmit, log into 07 erek, navigate to your verification section, and upload corrected documents. Ensure your ID is in colour, all four corners are visible, and the image is sharp. For address proof, use a recent document (within 3 months) that clearly shows your name and current address. If you've recently moved within Jakarta, Surabaya, Bandung, or Medan, use a utility bill or bank statement from your new location.
If you believe your rejection was an error, or if you have questions about which documents to submit, contact our support team on 07 erek. They can review your case and provide guidance on resubmission.
What happens after KYC approval on 07 erek
Once your KYC verification is approved on 07 erek, your account is fully activated. You can now deposit funds, place bets on Liga 1 and Piala AFF markets, play live blackjack and roulette, spin slot games like Aviator and Sweet Bonanza, and withdraw any winnings.
Your first deposit can be made via mobile banking (fastest option), local payment, online payment, e-wallet, mobile banking, local payment, or a virtual account from online payment, e-wallet, mobile banking, or local payment. Each payment method has different processing times—online payment and e-wallets are instant, while bank virtual accounts typically settle within one business day.
Your verified account also enables withdrawals. If you win on a live-dealer table or a slot game, your winnings are credited to your account balance. You can then withdraw to the same payment method you used to deposit, or choose a different method. Withdrawals are processed subject to standard verification windows and compliance checks.
Your KYC status remains valid as long as your account is active. If you update your personal information (name, address, ID), you may need to re-verify. Our support team on 07 erek will notify you if re-verification is required.